FAC is a service company providing nationwide incorporation and business services including but not limited to formation, registered agent services and company kits as well as assistance with the filing of amendments, dissolutions, annual reports, and in several states, business licensing. FAC provides this service to professionals, individual entrepreneurs and established businesses. FAC uses the information provided on its order forms to complete the information that is required on the applicable state and federal forms and applications. FAC is not a law firm nor is it a financial advisor or consultant, and neither FAC nor any of its employees can or will provide legal or financial advice or services for any reason. FAC makes no representations or warranties, express or implied, regarding the legal or financial consequences resulting from the use of its services.
The information contained in this site is provided for informational purposes only and should not serve as a substitute for legal or financial advice from a professional familiar with the facts and circumstances of your specific situation. FAC’s liability is limited only to amounts paid to FAC. If you are not satisfied with our service please contact our customer service department at 866-343-6759.
It is understood that in a majority of states in the U.S.A., an annual duty is due to the applicable state agency, typically the Secretary of State. This annual duty is due by way of the Annual Report and is due at specific times outlined by each individual state. Although FAC does in many cases provide courtesy reminders that these reports are due, it is not the responsibility of FAC to notify clients of their annual deadlines or fiscal responsibilities. The client assumes ful responsibility for the annual dues pertaining to their businesses including but not limited to the annual report and franchise taxes due.
If an order is cancelled after payment has been made to FAC, FAC will refund the total amount of the order less a $50.00 (Fifty Dollars & ‰) processing fee. If an order placed is not cancelled prior to the preparation of legal documents, the above mentioned processing fee will be $100.00 (One Hundred Dollars & ‰) provided that the formation document is not already filed with the applicable state or federal agency. If the documents ordered have been prepared and filed, clients will not be eligible for a refund for any reason.
It is understood that estimated return times quoted to clients are subject to change at any time without prior notice. Documents will be submitted at the request of the client, either via regular processing avenues or by way of the expedited filing process. The return of documents resulting from an expedited filing that results in longer than expected turnaround times will not be eligible for a refund of any expedited fees paid for any reason.
No client will be eligible for a refund of any kind the request of which is not documented within six months of the order date. A request for a refund will be reviewed by management and a decision will be made as to whether a refund is justified. All decisions made by Management with regards to the validity of a refund request will be final and non negotiable.
Neither FAC nor any of its employees, agents or representatives will be liable or responsible for any damages or inconvenience caused or alleged to be caused by the use of its services or products.
A $50 administration fee will be charged for any and all checks returned to FAC due to non-sufficient funds, closed accounts, or check upon which stop payment has been made. In addition, the applicable bank service fee will be charged under these conditions.
All refund requests must be made in writing and prior to the preparation of legal documents.
CHARGEBACK/REFERSAL OF FUNDING POLICY
For the protection of FAC, its vendors and affiliates, the following policy will be enforced without prejudice and it is agreed the following not be negotiable for any reason.
A chargeback case begins when a client disputes the validity of a charge with a particular creditor and is concluded when that creditor has investigated and made a decision regarding the charge. It is agreed herein, that Chargeback cases are not the responsibility of FAC to instigate or pursue and that they are independent of the clients obligation to pay for services rendered. A chargeback case that results either in part or in whole in the favor of FAC, will result in an additional processing fee of $100.00 (One Hundred Dollars & ‰). It is understood that FAC will have made reasonable attempts to resolve any issues a client may have prior to the need for a reversal of funds of any kind. In addition, any chargeback case that results not in the favor of FAC does not constitute that non-payment is acceptable. FAC is not governed by the individual policies of it’s clients creditors and any findings by these creditors will only pertain to that specific avenue of payment being accepted and will not affect the fact that payment is due to FAC. FAC will be entitled to recover any and all fees due in addition to penalties and late fees resulting from a Chargeback procedure being initiated. By agreeing to these terms and conditions, you agree that FAC may collect the above mentioned funds by any means necessary including but not limited to charging credit cards held on file and it is agreed that these terms serve as sufficient notice to evidence the necessity in the recovery of these fees and the intent of FAC to protect itself against fraudulent orders and potential nefarious clients. In the event that these processing fees need be recovered, it is agreed that FAC may re-charge your card without any prior notice and in an amount sufficient to cover only what is outlined herein. Lastly, FAC reserves the right to discontinue current filings in process or through additional filings cancel or otherwise “undo” any filings that have been ordered for which payment has not been received. It is assumed that FAC will make reasonable attempts to collect fees prior to effecting any cancellation of filings. This policy is in place to protect consumers from fraudulently created entities and to protect FAC from theft of services.
LIMITATION OF LIABILITY
ADVERTISING AND PROMOTION
It is agreed that at any time, FAC may use your newly formed company name in advertising and promotional venues such as Facebook, Twitter, Linked In and any and all other venues deemed relevant by FAC to promote its success. At no time will FAC release director/member names addresses or personal information and the information released will be limited to the company name, principal business activity and incorporation date.
Any coupons found to be valid either on the FAC website, online or in print may not be combined for any reason. FAC reserves the right to terminate and/or refuse the use of any coupon at any time. Any coupon used will be for the sole purpose of offering a discounted price or promotional offering and will not be included in any refunds or exchanges made.
Monthly Auto-Pay Election
Our services are billed via an automatic payment feature for Business Compliance and Resident Agent Services unless you choose to opt out within your client account. Clients that opt-out will be invoiced. Customers enrolling in our Virtual Office services must enroll in monthly automatic payments. All accounts using auto-payment must provide us with valid and updated credit card information and when doing so authorize us to charge such credit card for all purchased services and applicable fees that come about during the duration of all initial service terms, and any following renewal term(s).
Specifics Regarding Auto-Pay Features
- All auto-payments will be charged to the credit/debit card on file for the business entity or person. It is the responsibility of the user to keep their card information current and valid or possibly be subject the stipulations outlined below.
- All auto-payment charges will be preceded by a notification to your online account notifying the user of the impending charge at least 3 days before the charge date.
- Annual renewals will be automatically charged for one year after the initial charge date unless services are canceled or Auto-pay is opted out of within five days of the next charge date.
- Virtual Office subscribers must use our auto-payment feature and all accounts will be charged every 30 days following the initial charge.
- All Auto-Payments services must be canceled at least 3 days before the next charge date to avoid paying for the next month of subscription service, or year of annual service. All cancellations are handled through the user’s online account for security purposes.
- Annual auto-pay charges that fail to process will be rendered an unpaid invoice in the user’s online account and subject to all fees and procedures outlined in this agreement.
- Subscription or monthly auto-pay charges that fail to process will result in the immediate suspension, and probable cancellation of all Virtual Office services and features.